Privacy Policy

At AutoscaleAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including our website, AI tools, and related services powered by AWS. By using AutoscaleAI, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services. This includes:

Personal Information: Name, email address, phone number, and billing information provided during account creation or contact forms.
Professional Data: Resume details, career history, skills, and project data used by our AI tools to generate outputs like resumes or portfolios.
Usage Data: IP addresses, browser types, pages visited, and time spent on our platform, collected via AWS CloudWatch for analytics.
Cookies and Tracking: Cookies and similar technologies to enhance user experience and analyze usage. Manage preferences via your browser.

2. How We Use Your Information

Your information is used to:

Deliver personalized services, such as AI-driven resumes and portfolios, powered by AWS Bedrock and Lambda.
Process payments and manage subscriptions for Pro and Enterprise plans.
Improve our platform using AWS analytics and user feedback.
Communicate via email (e.g., support@autoscaleai.online) for inquiries and updates.
Ensure security with AWS encryption and prevent fraud.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

Service Providers: AWS for hosting, analytics, and AI processing, bound by confidentiality agreements.
Legal Requirements: To comply with laws or protect our rights.
Business Transfers: In mergers or acquisitions, with continued protection under this policy.

4. Data Security

We use AWS industry-standard encryption, secure servers, and access controls to protect your data. Data is stored securely on AWS S3, with backups and monitoring via AWS CloudWatch. You are responsible for maintaining account credential confidentiality.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request a copy of your data in a portable format.
Object to or restrict certain data processing activities.

6. Data Retention

We retain data only as necessary to provide services or comply with legal obligations. Request deletion at support@autoscaleai.online.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

9. Changes to This Policy

Updates will be posted here, with significant changes notified via email or our website.

10. Contact Us

For questions, contact us at:

Email: support@autoscaleai.online

Address: 123 Innovation Drive, Tech City, TC 12345

Last updated: August 9, 2025